Privacy Policy

1. Introduction

This Privacy Policy describes how Better Sleep Fundraising LLC dba Custom Fundraising Solutions collects, uses, stores, and protects information when people use our website, participate in fundraising events, submit forms, or communicate with us.

2. Information We Collect

We may collect the following types of information:

• Name
• Email address
• Phone number
• Information submitted through website forms
• Fundraising event information
• School or organization affiliation
• Student or referral information when applicable
• Website usage and technical information
• Communication preferences

3. How We Use Information

Information we collect may be used to:

• Operate fundraising programs
• Provide information about fundraising events
• Send requested event reminders
• Communicate with customers and participants
• Respond to questions and support requests
• Improve our website and services
• Maintain records and comply with legal requirements

4. SMS/Text Messaging Privacy

Phone numbers collected for SMS communications are used to provide requested communications, including fundraising event information and reminders.

5. Information Sharing

Personal information is not sold. Information may be provided to service providers when reasonably necessary to operate the website, process transactions, deliver communications, or provide requested services, subject to appropriate privacy protections.

SMS opt-in and consent information is excluded from sharing for third-party or affiliate marketing or promotional purposes.

6. Cookies and Website Technologies

Cookies or similar technologies may be used for website functionality, analytics, and improving the user experience.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

8. Data Retention

Information is retained only as long as reasonably necessary for the purposes described in this policy and to satisfy legal or business requirements.

9. User Choices and Rights

Users may request access, correction, or deletion of their information, and may opt out of marketing communications by contacting us using the information below.

10. Children's Privacy

The website and SMS program are not intended to knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement or consent.

11. Changes to This Privacy Policy

This policy may be updated periodically. The effective date will be displayed on this page.

12. Contact Us

Better Sleep Fundraising LLC dba Custom Fundraising Solutions